This book addresses the challenges associated with the digital divide in an ageing society. The author analyses the diffusion of various digital products over the past few decades, using the 'Innovation Diffusion Theory' as a basis. The conclusion drawn is that the digital divide is a persistent issue that requires a long-term solution. By analysing the physical, cognitive, and psychological changes that occur in older adults as they age, and how these changes impact their interactions with digital products, the author highlights the support they need in different phases of engaging with digital technologies. This support includes product design, product demos, training, user support, and content risk management. The author proposes a framework for an Age-Friendly Support System for Older Adults. The framework consists of key components that are analyzed for their interactions and impacts on the system. The intended audience includes researchers, practitioners, students, and children of older adults, as well as anyone interested in the digital divide issue and seeking to understand its root causes and potential solutions.

Jie Wang obtained his B.S. in Mathematics from Peking University and his Ph.D. in Telecommunication System Engineering from the University of Pennsylvania. Following his tenure as a senior technical staff member at AT&T Bell Labs, he became the Director of Performance Engineering at Flash Networks in 2000. In 2003, he founded ConvergingStreams, a Beijing-based startup that develops information security products. Since 2010, he has focused on smart technologies applied in aging societies. The individual is a co-founder of Beijing YZY, a startup that focuses on enabling technologies for older adults' learning. Additionally, he serves as the deputy director of the Smart Health Care and Home Care Branch of the China Association of Gerontology and Geriatrics. He has published three books and several research papers on various subjects related to technologies in aging societies. His current research interests involve emerging technologies that enable and enhance learning for older adults, particularly AI-facilitated learning.