How do organizations transform knowledge into performance, innovation, and strategic advantage? This first book of a two-volume work delivers a comprehensive, research‑driven examination of the organisational, human, and technological foundations of knowledge management (KM) in contemporary business environments.

Exploring how firms harness knowledge through culture, leadership, systems, and workforce capabilities, the book - the first of a two-volume work - brings together cutting‑edge empirical research, cross‑industry case insights, and contributions from globally recognised scholars to illuminate how knowledge is created, shared, retained, and applied across diverse organisational contexts.

Chapters investigate critical themes such as knowledge retention in times of workforce transition, data storytelling as a strategic communication tool, communities of practice, digital collaboration, ethical knowledge governance, blockchain‑enabled value chain transparency, and the role of AI and cloud technologies in reshaping organisational learning. From engineering firms navigating the loss of legacy expertise, to fashion companies integrating immersive technologies, the volume provides an integrated view of the socio‑technical systems that underpin knowledge‑driven performance.

Manlio Del Giudice is Full Professor of Management at the Pegaso Digital University in Italy, where he holds the position of Head of the Department of Management and Economics, as well as Head of the Department of Law.

Armando Papa is currently Professor of Management, Innovation and Marketing at the Department of Economics and Statistics at the University of Salerno.

Leonidas Efthymiou is Associate Professor at the University of Nicosia, Cyprus (EU).

Alkis Thrassou is Professor and Director of Gnosis Mediterranean Institute for Management Science at the University of Nicosia, Cyprus.

Demetris Vrontis is Professor and Vice Rector for Faculty and Research at the University of Nicosia in Cyprus, the Editor-in-Chief of the EuroMed Journal of Business, and President of the EuroMed Academy of Business.