Public Administration and Information Technology: Smarter States, Services and Citizens

Demir, Fatih

The book discusses smart governments and innovation in the public sector. In hopes of arriving at a clear definition of innovation in the field of public administration, the volume provides a wide survey of global policies and practices, especially those aimed at reducing bureaucracy and using information-communication technologies in public service delivery. Chapters look at current applications across countries and multiple levels of government, from public innovation labs in the UK to AI in South Korea. Providing concrete examples of innovation culture at work in public institutions, this volume will be of use to researchers and students studying new public management, public service delivery, and innovation as well as practitioners and professionals working in various public agencies.

Details

Published by: Springer

Publication Date: 2023-09-19

Format: Paperback

ISBN-13: 9783031113338

DOI: 10.1007/978-3-031-11331-4

Dimensions: 235cm x155cm

Pages: 226