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Customer Satisfaction Evaluation Methods for Measuring and Implementing Service Quality
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International Series in Operations Research & Management Science
Customer Satisfaction Evaluation
Methods for Measuring and Implementing Service Quality
Evangelos Grigoroudis | Yannis Siskos
Business & Economics / Sales & Selling / General
| Publication Date: | 24 November 2009 |
| Publisher: | Springer US |
| Imprint: | Springer |
| ISBN-13: | 9781441916396 |
| Format: | Hardback |
| Page Count: | 308 |