Maximizing and capitalizing on workplace diversity is the challenge for employees in today?s workplace. The ability to interact and communicate effectively across cultures is emerging as the number-one interpersonal skill of our time. Toward the end, this program is designed as an introductory experience in building effective interaction and communication in diverse groups. Includes a variety of activities and tools to administer those activities.

Objectives:

• To review ethnic, racial, and cultural uniqueness
• To explore how culture influences workplace behaviors
• To become aware of and appreciate the cultural styles and values of different groups and individuals within these groups
• To learn and practice using a human relations model to analyze and enhance intercultural relationships

Group Size: Any size

Time Required: 1 day

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MEL SILBERMAN, Ph.D., is president of Active Training, a provider of cutting-edge training seminars, including Surefire Ways to Make Your Meetings Active and The Consummate Team Facilitator. He is also a professor of adult and organizational development at Temple University, as well as a best-selling author. His recent books include 101 Way to Make Training Active (Pfeiffer, 1995), Active Learning (Allyn & Bacon, 1996), Active Training (2nd Ed.) (Pfeiffer, 1998). Dr. Silberman has consulted for hundreds of corporate, governmental, educational, and human service organizations worldwide. He is also a popular speaker at professional conferences.