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Much of everyday work is done through talk between practitioner and client. Conversation Analysis is the close inspection of people's use of language in interaction. The work reported in this collection shows how CA can be used to identify, and improve, communicative practices at work.
Published by: Palgrave Macmillan
Publication Date: 2011-10-04
Format: Hardcover
ISBN-13: 9780230229952
DOI: 10.1057/9780230316874
Dimensions: 229cm x152cm
Pages: 286