{"product_id":"9789811531170","title":"Communications in Computer and Information Science: 7th International Conference, ICServ 2020, Osaka, Japan, March 13–15, 2020, Proceedings","description":"\u003ch1\u003eCommunications in Computer and Information Science: 7th International Conference, ICServ 2020, Osaka, Japan, March 13–15, 2020, Proceedings\u003c\/h1\u003e \u003ch2\u003eTakenaka, Takeshi; Han, Spring; Minami, Chieko\u003c\/h2\u003e \u003cp\u003eThis book constitutes the refereed proceedings of the 7th International Conference on Serviceology for Services, held in Osaka, Japan, in March 2020.\u003c\/p\u003e\u003cp\u003eThe 16 full papers and 3 short papers presented in this volume were carefully reviewed and selected from 58 submissions. The papers are organized around the following topics: hospitality management; service innovation and employee engagement; service marketing and consumer behavior; customer experience and service design; service engineering and implementation.\u003c\/p\u003e \u003ch3\u003eDetails\u003c\/h3\u003e \u003cp\u003ePublished by: Springer\u003c\/p\u003e \u003cp\u003ePublication Date: 2020-02-14\u003c\/p\u003e \u003cp\u003eFormat: Paperback\u003c\/p\u003e \u003cp\u003eISBN-13: 9789811531170\u003c\/p\u003e \u003cp\u003eDOI: 10.1007\/978-981-15-3118-7\u003c\/p\u003e \u003cp\u003eDimensions: 235cm x155cm\u003c\/p\u003e \u003cp\u003ePages: 309\u003c\/p\u003e ","brand":"Springer Nature Singapore","offers":[{"title":"Default Title","offer_id":45580779520140,"sku":"9789811531170","price":49.49,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0710\/9545\/1788\/files\/9789811531170.jpg?v=1779938274","url":"https:\/\/fh90cf-fv.myshopify.com\/products\/9789811531170","provider":"Late Knight Books and Services, LLC","version":"1.0","type":"link"}