{"product_id":"9789401042406","title":"Total Quality Management: Proceedings of the first world congress","description":"\u003ch1\u003eTotal Quality Management: Proceedings of the first world congress\u003c\/h1\u003e \u003ch2\u003eKanji, G.\u003c\/h2\u003e \u003cp\u003eIn this book leading experts including George Box, Noriaki  Kano, Yoshio Kondo, John Oakland and James Harrington, analyse and  document  various aspects of Total Quality Management. Contributions  range from  discussions of the principles, strategy, culture,  leadership,  eduction and benchmarking to world class experience and  achieving  excellence both in the manufacturing and service  industries. With  over 100 contributions this book is an invaluable  resource for the  total quality managment journey. It will be of  special interest to  educationalists, academics, senior managers and  directors, and  quality practitioners from both the public and private  sectors.\u003c\/p\u003e \u003ch3\u003eDetails\u003c\/h3\u003e \u003cp\u003ePublished by: Springer\u003c\/p\u003e \u003cp\u003ePublication Date: 2012-10-14\u003c\/p\u003e \u003cp\u003eFormat: Paperback\u003c\/p\u003e \u003cp\u003e ISBN-10: 9789401042406\u003c\/p\u003e \u003cp\u003eISBN-13: 9789401042406\u003c\/p\u003e \u003cp\u003eDOI: 10.1007\/978-94-011-0539-2\u003c\/p\u003e \u003cp\u003eDimensions: 235cm x155cm\u003c\/p\u003e \u003cp\u003ePages: 618\u003c\/p\u003e ","brand":"Springer","offers":[{"title":"Default Title","offer_id":44340573339788,"sku":"9789401042406","price":198.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0710\/9545\/1788\/files\/9789401042406_3322fd07-8f92-4210-8af4-7296fbe88410.jpg?v=1755044962","url":"https:\/\/fh90cf-fv.myshopify.com\/products\/9789401042406","provider":"Late Knight Books and Services, LLC","version":"1.0","type":"link"}