This book provides a practical and concise guide to establishing a sustainable event management system in your organization step by step.

Sustainability has long been a key factor for the future of the event industry. The international standard ISO 20121 offers a clear framework for this, but implementing this abstract set of rules remains a challenge for many companies.

Using concrete examples from the industry and tried‑and‑tested practical recommendations, the authors explain how to translate the standard into day‑to‑day business operations—from the fundamentals of the PDCA cycle, to leadership, planning, and operations, all the way to real‑world applications across different trades.

A resource for managing directors, sustainability officers, and quality managers who are ready to finally begin implementing the standard—boosting competitiveness and achieving lasting impact in the event industry.

For fwd:

Marko Roscher is Sustainability Officer at fwd:. He has more than 17 years of experience in the event industry, having held various positions at associations, caterers, and venue operators.

For IFES:

Dominique Bohler, Manager for Sustainability Topics, began working at IFES at the same time he started his studies and has been involved with sustainability issues from the very beginning, with a particular focus on ISO 20121.

Both authors are trained as “Internal Auditor for Sustainable Event Management according to ISO 20121.”