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Online retailers have gained massive popularity in recent years, plunging large parts of brick-and-mortar retail into an existential crisis. In order to survive in times of growing online retail, brick-and-mortar retailers must become aware of their unique potential to address non-digitizable consumer needs and transform retail environments into places of experience and discovery. A key building block for achieving this aim lies in the creation of sensory experiences that motivate consumers to enter and linger in stationary retail environments.
Published by: Springer
Publication Date: 2023-08-30
Format: Hardcover
ISBN-13: 9783658412418
DOI: 10.1007/978-3-658-41242-5
Dimensions: 210cm x148cm
Pages: 72