{"product_id":"9783319366708","title":"Springer Texts in Business and Economics: Marketing, Technology and Management","description":"\u003ch1\u003eSpringer Texts in Business and Economics: Marketing, Technology and Management\u003c\/h1\u003e \u003ch2\u003eTurban, Efraim; Strauss, Judy; Lai, Linda\u003c\/h2\u003e \u003cp\u003e\u003c\/p\u003e\u003cp\u003eThis is a multidisciplinary textbook on social commerce by leading authors of e-commerce and e-marketing textbooks, with contributions by several industry experts. It is effectively the first true textbook on this topic and can be used in one of the following ways:\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eTextbook for a standalone elective course at the undergraduate or graduate levels (including MBA and executive MBA programs)\u003c\/li\u003e\n\u003cli\u003eSupplementary text in marketing, management or Information Systems disciplines \u003c\/li\u003e\n\u003cli\u003eTraining courses in industry\u003c\/li\u003e\n\u003cli\u003eSupport resources for researchers and practitioners in the fields of marketing, management and information management\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003eThe book examines the latest trends in e-commerce, including social businesses, social networking, social collaboration, innovations and mobility. Individual chapters cover tools and platforms for social commerce; supporting theories and concepts; marketing communications; customer engagement and metrics; social shopping; social customer service and CRM contents; the social enterprise; innovative applications; strategy and performance management; and implementing social commerce systems. \u003c\/p\u003e\u003cp\u003eEach chapter also includes a real-world example as an opening case; application cases and examples; exhibits; a chapter summary; review questions and end-of-chapter exercises. The book also includes a glossary and key terms, as well as supplementary materials that include PowerPoint lecture notes, an Instructor’s Manual, a test bank and five online tutorials.\u003c\/p\u003e \u003ch3\u003eDetails\u003c\/h3\u003e \u003cp\u003ePublished by: Springer\u003c\/p\u003e \u003cp\u003ePublication Date: 2016-11-01\u003c\/p\u003e \u003cp\u003eFormat: Paperback\u003c\/p\u003e \u003cp\u003eISBN-13: 9783319366708\u003c\/p\u003e \u003cp\u003eDOI: 10.1007\/978-3-319-17028-2\u003c\/p\u003e \u003cp\u003eDimensions: 279cm x210cm\u003c\/p\u003e \u003cp\u003ePages: 320\u003c\/p\u003e ","brand":"Springer International Publishing","offers":[{"title":"Default Title","offer_id":44521773727884,"sku":"9783319366708","price":80.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0710\/9545\/1788\/files\/9783319366708.jpg?v=1776518462","url":"https:\/\/fh90cf-fv.myshopify.com\/products\/9783319366708","provider":"Late Knight Books and Services, LLC","version":"1.0","type":"link"}