T-Labs Series in Telecommunication Services: Determining Quality Aspects and Modality Choice

Wechsung, Ina

This book presents (1) an exhaustive and empirically validated taxonomy of quality aspects of multimodal interaction as well as respective measurement methods, (2) a validated questionnaire specifically tailored to the evaluation of multimodal systems and covering most of the taxonomy‘s quality aspects, (3) insights on how the quality perceptions of multimodal systems relate to the quality perceptions of its individual components, (4) a set of empirically tested factors which influence modality choice, and (5) models regarding the relationship of the perceived quality of a modality and the actual usage of a modality.

Details

Published by: Springer

Publication Date: 2014-01-23

Format: Hardcover

ISBN-13: 9783319038094

DOI: 10.1007/978-3-319-03810-0

Dimensions: 235cm x155cm

Pages: 191