{"product_id":"9783031881510","title":"Technology and Work in Services Vulnerable Workers under Automation and Digitalisation","description":"\u003ch1\u003eTechnology and Work in Services\u003c\/h1\u003e\u003ch2\u003eVulnerable Workers under Automation and Digitalisation\u003c\/h2\u003e\u003ch3\u003eValeria Cirillo | Matteo Rinaldini | Maria Enrica Virgillito\u003c\/h3\u003e\u003cdiv\u003e\u003cb\u003eBusiness \u0026amp; Economics \/ Industries \/ Service\u003c\/b\u003e\u003c\/div\u003e\u003cbr\u003e\u003cdiv\u003e\u003cp\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 11.0pt; line-height: 107%; font-family: 'Calibri',sans-serif; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: 'Times New Roman'; mso-hansi-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-ansi-language: EN-US; mso-fareast-language: EN-IN; mso-bidi-language: AR-SA;\"\u003eAutomation in industrial sectors is already a well-developed topic in management, economics, and sociology literature. By contrast, this short contributed volume sheds new lights on the process of automation in the service sector, by means of a workplace case-study approach. It investigates three essential sectors largely populated by a vulnerable workforce composition, namely logistics, cleaning and healthcare, and assesses the extent to which processes of automation introduced by managerial decisions entail labour expulsion and human substitution. The result of the research shows that the most low-valued workers are among the least automatable, because of the inherent complexity of their activities. Leveraging on this, the book argues the need to reconsider the essentiality of labour as determinant of its value. It will be of great interest to scholars and students of management, economics and sociology with an interest in labour, industrial relations, innovation and decent work and employment.\u003c\/span\u003e\u003c\/p\u003e\u003c\/div\u003e\u003cdiv\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; text-align: justify;\"\u003e\u003cstrong\u003e\u003cspan lang=\"EN-GB\" style=\"mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-ansi-language: EN-GB;\"\u003eValeria Cirillo \u003c\/span\u003e\u003c\/strong\u003e\u003cspan lang=\"EN-GB\" style=\"mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-ansi-language: EN-GB;\"\u003eis Associate Professor in Economics at the University of Bari Aldo Moro, Italy. She is also an external affiliate of the Institute of Economics, Sant’Anna School of Advanced Studies, and member of the PhD board in Economics at Sapienza University of Rome. She is Associate Editor of the \u003cem\u003eItalian Economic Journal\u003c\/em\u003e (Springer) and \u003cem style=\"mso-bidi-font-style: normal;\"\u003eStructural Change and Economic Dynamics\u003c\/em\u003e (Elsevier).\u003c\/span\u003e\u003c\/p\u003e\r\n\u003cp class=\"MsoNormal\"\u003e\u003cstrong style=\"mso-bidi-font-weight: normal;\"\u003e\u003cspan style=\"mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; color: black;\"\u003eMatteo Rinaldini\u003c\/span\u003e\u003c\/strong\u003e\u003cspan style=\"mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; color: black;\"\u003e is Associate Professor in Economic Sociology at the University of Modena and Reggio \u003c\/span\u003e\u003cspan lang=\"EN-GB\" style=\"mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-ansi-language: EN-GB;\"\u003eEmilia (Unimore), Italy. He is coordinator of the PhD School Humanities, Technology and Society at Unimore. He works on organizational changes, technological transformation, job quality and industrial\u003c\/span\u003e\u003cspan style=\"mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; color: black;\"\u003e relations.\u003c\/span\u003e\u003c\/p\u003e\r\n\u003cp class=\"MsoNormal\"\u003e\u003cspan style=\"mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; color: black;\"\u003e\u003cstrong style=\"mso-bidi-font-weight: normal;\"\u003e\u003cspan style=\"mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-fareast-language: EN-IN;\"\u003eMaria Enrica Virgillito\u003c\/span\u003e\u003c\/strong\u003e\u003cspan style=\"mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-fareast-language: EN-IN;\"\u003e is Associate Professor in Economics at the Institute of Economics, Sant'Anna School of Advanced Studies, Italy. She is a Global Labour Organization Fellow and serves as Editor for the Macro and Development yearly issue of \u003cem\u003eIndustrial and Corporate Change\u003c\/em\u003e (Oxford University press), and as Associate Editor for \u003cem\u003eStructural Change and Economic Dynamics\u003c\/em\u003e (Elsevier) and for \u003cem\u003eReview of Evolutionary Political Economy\u003c\/em\u003e (Springer).\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\u003cbr\u003e\u003ctable\u003e\n\u003ctr\u003e\n\u003ctd\u003ePublication Date: \u003c\/td\u003e\n\u003ctd\u003e15 July 2026\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePublisher: \u003c\/td\u003e\n\u003ctd\u003eSpringer Nature Switzerland\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eImprint: \u003c\/td\u003e\n\u003ctd\u003ePalgrave Macmillan\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eISBN-13: \u003c\/td\u003e\n\u003ctd\u003e9783031881510\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eFormat: \u003c\/td\u003e\n\u003ctd\u003ePaperback softback\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePage Count: \u003c\/td\u003e\n\u003ctd\u003e167\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e","brand":"Springer Nature Switzerland","offers":[{"title":"Default Title","offer_id":52368988274828,"sku":"9783031881510","price":44.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0710\/9545\/1788\/files\/9783031881510.jpg?v=1786627120","url":"https:\/\/fh90cf-fv.myshopify.com\/products\/9783031881510","provider":"Late Knight Books and Services, LLC","version":"1.0","type":"link"}