Work for Humans: Building Sustainable Employee Experience Strategies

Veldsman, Dieter; van der Merwe, Marna

This book offers an innovative exploration of the emerging field of employee experience (EX), a vital aspect of human resources. It provides a comprehensive overview of the field’s landscape and unpacks the pressing challenges influencing perspectives on EX and its implications for theory and practice. This book contributes an in-depth, holistic employee experience design methodology for people practitioners and provides a framework for implementing EX strategies within organizations. Beyond its theoretical contribution, the volume contributes rich practical insights through applied case studies that showcase real-world application of the employee experience design methodology and framework. It also proposes a direction for the field in the future of work.

Key areas of coverage include:

• Impact of consumer and human-centric movements on people and HR practices.
• Challenges within the employee experience field.
• A practical EX design methodology and its underpinning theoretical concepts.
• Impact of employee experience through a multitiered measurement approach.
• Developing an employee experience strategy and capability within organizations.

Work for Humans is a must-read for researchers, academics as well as professionals in industrial and organizational psychology, human resource management and development, organizational leadership, and all behavioral and social science-related disciplines.

Details

Published by: Springer

Publication Date: 2026-02-26

Format: Paperback

ISBN-13: 9783031835810

DOI: 10.1007/978-3-031-83579-7

Dimensions: 235cm x155cm

Pages: 166