{"product_id":"9783030682873","title":"Lecture Notes in Computer Science: 4th International Workshop, CONVERSATIONS 2020, Virtual Event, November 23–24, 2020, Revised Selected Papers","description":"\u003ch1\u003eLecture Notes in Computer Science: 4th International Workshop, CONVERSATIONS 2020, Virtual Event, November 23–24, 2020, Revised Selected Papers\u003c\/h1\u003e \u003ch2\u003eFølstad, Asbjørn; Araujo, Theo; Papadopoulos, Symeon; Law, Effie L.-C.; Luger, Ewa; Goodwin, Morten; Brandtzaeg, Petter Bae\u003c\/h2\u003e \u003cp\u003eThis book constitutes the proceedings of the 4\u003csup\u003eth\u003c\/sup\u003e International Workshop on Chatbot Research and Design, CONVERSATIONS 2020, which was held during November 23-24, 2020, hosted by the University of Amsterdam. The conference was planned to take place in Amsterdam, The Netherlands, but changed to an online format due to the COVID-19 pandemic.\u003c\/p\u003e\u003cp\u003eThe 14 papers included in this volume were carefully reviewed and selected from a total of 36 submissions. The papers in the proceedings are structured in four topical groups: Chatbot UX and user perceptions, social and relational chatbots, chatbot applications, and chatbots for customer service. The papers provide new knowledge through empirical, theoretical, or design contributions.\u003c\/p\u003e \u003ch3\u003eDetails\u003c\/h3\u003e \u003cp\u003ePublished by: Springer\u003c\/p\u003e \u003cp\u003ePublication Date: 2021-02-03\u003c\/p\u003e \u003cp\u003eFormat: Paperback\u003c\/p\u003e \u003cp\u003eISBN-13: 9783030682873\u003c\/p\u003e \u003cp\u003eDOI: 10.1007\/978-3-030-68288-0\u003c\/p\u003e \u003cp\u003eDimensions: 235cm x155cm\u003c\/p\u003e \u003cp\u003ePages: 219\u003c\/p\u003e ","brand":"Springer International Publishing","offers":[{"title":"Default Title","offer_id":44806087409804,"sku":"9783030682873","price":49.49,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0710\/9545\/1788\/files\/9783030682873.jpg?v=1774020501","url":"https:\/\/fh90cf-fv.myshopify.com\/products\/9783030682873","provider":"Late Knight Books and Services, LLC","version":"1.0","type":"link"}