Cultural Heritage Marketing: A Relationship Marketing Approach to Conservation Services

Parowicz, Izabella

Providing an overview of the marketing principles and tools that pertain to the area of heritage conservation services, this book combines research and practice to offer an alternative to the classical transactional marketing approach. Instead, the author argues for the relationship marketing approach, promoted and adopted by the Nordic School of Service Marketing. Offering a startlingly rare, but logical and practical marketing approach, this book also provides food for thought for academics dealing with managerial and marketing aspects in the field of cultural heritage and cultural heritage services.

Details

Published by: Palgrave Pivot

Publication Date: 2018-11-07

Format: Hardcover

ISBN-13: 9783030002862

DOI: 10.1007/978-3-030-00287-9

Dimensions: 210cm x148cm

Pages: 158