Effective Training & Development is essential if you are to continuously get the best from your people and extend the knowledge shelf-life of your company. This module explores the vast array of options available to the HR function including on-the-job learning, formal management education, coaching and mentoring. Cost-effectiveness and measurable payback are also dealt with as cornerstones of any training and development activity.

Michel Syrett has written on business issues for a variety of publications including The Times, Sunday Times, Daily Telegraph, Asian Business and South China Business Post. He has also conducted research on innovation and leadership for Cranfield School of Management and the University of Hong Kong.

Jean Lammiman has commissioned, designed and delivered strategic management development programmes for the International Stock Exchange, Rank Xerox and Grand Metropolitan, as well as directing expert consultancies such as The LSK Group and Ambrosetti Great Britain.