Fast track route to the effective management of flexible workersand working arrangements

Covers the key areas of managing the flexible workforce fromattitude formation and leadership, direction and motivation togroup management and flexible workforce development

Examples and lessons from some of the world's most successfulbusinesses including Sandals Inc, British Airways, Cobra Beer, andSemco, and ideas from the smartest thinkers including PeterDrucker, Peter Senge, Linda Gratton and Robert Heller

Includes a glossary of key concepts and a comprehensiveresources guide

RICHARD PETTINGER is Lecturer in Management at University College London. He is the author of over thirty books on business and management. He continues to consult and advise organizations in the public, private and not-for-profit sectors.