{"product_id":"9781484255339","title":"Augmenting Customer Experience with SharePoint Online: Building Portals and Practices to Improve Usability","description":"\u003ch1\u003eAugmenting Customer Experience with SharePoint Online: Building Portals and Practices to Improve Usability\u003c\/h1\u003e \u003ch2\u003eWaghmare, Charles\u003c\/h2\u003e \u003cp\u003e\u003c\/p\u003e\u003cp\u003eBuild, enrich, and transform customer experience using SharePoint Online. This book will discuss different SharePoint Online approaches that you can use to enhance customer experience, including digital portals, enterprise content management, Microsoft Teams and much more.\u003c\/p\u003e\n\n\u003cp\u003e\u003ci\u003eAugmenting Customer Experience with SharePoint Online\u003c\/i\u003e starts with an introduction to SharePoint Online features you can adopt to create better digital customer experience and transformation. Next, you will learn about augmentation for user and customer experience followed by guidelines and methods to develop smart and intelligent portals. Moving forward, you will cover enterprise and web content management in detail along with the challenges and benefits of using SharePoint Online. The partner ecosystem is discussed next with a detailed discussion on working with suppliers, partners, and vendors. Along the way, you will see how to create smart solutions using SharePoint Online and how to managecustomer references. Finally, you will go through the use of SharePoint Online in different business sectors with the help of case studies.  \u003c\/p\u003e\n\nAfter reading the book, you will be able to adopt SharePoint Online features to augment customer and user experience.\u003cp\u003e\u003c\/p\u003e\n\n\u003cp\u003e \u003c\/p\u003e\n\n\u003cp\u003e\u003cb\u003eWhat You Will Learn\u003c\/b\u003e\u003c\/p\u003e\n\n\u003cul\u003e  \u003cli\u003eAugment customer experience \u003c\/li\u003e  \u003cli\u003eCreate smart and intelligent      portals for various business needs\u003c\/li\u003e  \u003cli\u003eEfficiently manage enterprise      and web content\u003c\/li\u003e  \u003cli\u003eEnhance your partner ecosystem      for better collaboration\u003c\/li\u003e  Build SharePoint Online      solutions  \u003c\/ul\u003e \u003cp\u003e \u003c\/p\u003e\n\n\u003cp\u003e\u003cb\u003eWho This Book Is For\u003c\/b\u003e \u003c\/p\u003e\n\nAnyone wanting to adopt SharePoint Online to develop portals, content management systems, knowledge hubs, reference captures, or online foundries.   \u003cp\u003e\u003c\/p\u003e\u003cbr\u003e \u003ch3\u003eDetails\u003c\/h3\u003e \u003cp\u003ePublished by: Apress\u003c\/p\u003e \u003cp\u003ePublication Date: 2019-12-19\u003c\/p\u003e \u003cp\u003eFormat: Paperback\u003c\/p\u003e \u003cp\u003eISBN-13: 9781484255339\u003c\/p\u003e \u003cp\u003eDOI: 10.1007\/978-1-4842-5534-6\u003c\/p\u003e \u003cp\u003eDimensions: 235cm x155cm\u003c\/p\u003e \u003cp\u003ePages: 145\u003c\/p\u003e ","brand":"Apress","offers":[{"title":"Default Title","offer_id":45228294701196,"sku":"9781484255339","price":40.49,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0710\/9545\/1788\/files\/9781484255339.jpg?v=1776041339","url":"https:\/\/fh90cf-fv.myshopify.com\/products\/9781484255339","provider":"Late Knight Books and Services, LLC","version":"1.0","type":"link"}