• Features a total of over 600 entries, incorporating 150 new or significantly revised contributions;
• Reflects emergent topics and terms and provides a thorough review of the latest HR concepts;
• Provides new content on workplace bullying, emotional intelligence, virtual organization, the "balanced scorecard" and generation X;
• Includes entries from more than 240 international contributors.

Susan Cartwright is Senior Lecturer in Organisational Psychology at the Manchester School of Management. She is currently Co-editor of the Leadership and Organisation Development Journal and Book Review Editor for Stress Medicine.
Susan has worked extensively with public and private organisations including Customs and Excise, British Gas, United Utilities, and Child Support Agency on a range of projects and her research interests and publications are in the area of occupational stress, organisational culture and change, particularly in the context of mergers, acquisitions and joint ventures.
(Previous editors: Laurence H Peters, Charles R Greer and Stuart A Youngblood)