This book provides an historical account of how discriminatory practices develop and change. The author presents a historical account of the discriminatory practices of airline companies British Airways, Air Canada and Pan American Airways. It covers the years 1919 to 1991 and is organized around key periods in the treatment of female employees.

ALBERT J. MILLS is Director of the Sobey PhD in Management at Saint Mary's University, Canada. His research focuses on the impact of organizational forms and theorization of human potentiality, with a particular interest in workplace discrimination. His work includes study of the new forms of industrial conflict in the UK, Worker Occupations and the North East Experiences (1976), the effect of organizational rules on workplace behaviour, Organizational Rules (1991), and gender discrimination at work, Gender and Organizational Analysis (1992), Managing the Organizational Melting Pot (1997), Gender, Identity and the Culture of Organizations (2002) and Identity Politics at Work (2004). His current research focuses on the impact of call centres on identity work in Canada and India.