{"product_id":"9781403997630","title":"Customer Loyalty: A Guide for Time Travelers","description":"\u003ch1\u003eCustomer Loyalty: A Guide for Time Travelers\u003c\/h1\u003e \u003ch2\u003eRobinson, S.; Etherington, L.\u003c\/h2\u003e \u003cp\u003eThe authors argue that the best strategic approach for a company or organization is to regard customer loyalty as a continuing response to changes in society and that this perspective is often neglected in favour of shorter term considerations. They present a new approach that builds upon social and economic research to provide practical guidelines.\u003c\/p\u003e \u003ch3\u003eDetails\u003c\/h3\u003e \u003cp\u003ePublished by: Palgrave Macmillan\u003c\/p\u003e \u003cp\u003ePublication Date: 2005-11-07\u003c\/p\u003e \u003cp\u003eFormat: Hardcover\u003c\/p\u003e \u003cp\u003eISBN-13: 9781403997630\u003c\/p\u003e \u003cp\u003eDOI: 10.1057\/9780230513037\u003c\/p\u003e \u003cp\u003eDimensions: 229cm x152cm\u003c\/p\u003e \u003cp\u003ePages: 174\u003c\/p\u003e ","brand":"Palgrave Macmillan UK","offers":[{"title":"Default Title","offer_id":47431610335372,"sku":"9781403997630","price":72.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0710\/9545\/1788\/files\/9781403997630.jpg?v=1775891758","url":"https:\/\/fh90cf-fv.myshopify.com\/products\/9781403997630","provider":"Late Knight Books and Services, LLC","version":"1.0","type":"link"}