{"product_id":"9781402079948","title":"E-government and Public Sector Process Rebuilding: Dilettantes, Wheel Barrows, and Diamonds","description":"\u003ch1\u003eE-government and Public Sector Process Rebuilding: Dilettantes, Wheel Barrows, and Diamonds\u003c\/h1\u003e \u003ch2\u003eAndersen, Kim Viborg\u003c\/h2\u003e \u003cp\u003e\u003cstrong\u003eE-government and Public Sector Process Rebuilding: Dilettantes, Wheelbarrows, and Diamonds \u003c\/strong\u003eprovides an input to rebuild and improve the processes in which the public sector perform activities and interact with the citizens, companies, and the formal elected decision-makers. \u003cbr\u003eThrough eleven chapters, the book emphasizes information systems (IS) as the vehicle for redirecting the public sector towards its key customers. \u003cbr\u003eThe book stresses serious capability challenges inhibiting the digital transformation using activity and customer centric applications. \u003cbr\u003eThe dilettantes in the public sector are in need of upgrading, rethinking, and refocusing their use of IS. \u003cbr\u003eThere is a need to revisit the extensive use of digital wheelbarrows to transmit data, and complement the transactional focus with IT-enabled analysis of the activities. \u003cbr\u003eThere is also a need to recognize that IS are not just flashy and shining diamonds to be shown off on special occasions. \u003cbr\u003eIS are, as most diamonds, manufactured products, part of the activities and intended for replacement whenever the diamonds are no longer suitable for serving their purpose - diamonds do not last forever.\u003c\/p\u003e \u003ch3\u003eDetails\u003c\/h3\u003e \u003cp\u003ePublished by: Springer\u003c\/p\u003e \u003cp\u003ePublication Date: 2004-07-20\u003c\/p\u003e \u003cp\u003eFormat: Hardcover\u003c\/p\u003e \u003cp\u003eISBN-13: 9781402079948\u003c\/p\u003e \u003cp\u003eDOI: 10.1007\/b116842\u003c\/p\u003e \u003cp\u003eDimensions: 240cm x160cm\u003c\/p\u003e \u003cp\u003ePages: 223\u003c\/p\u003e ","brand":"Springer US","offers":[{"title":"Default Title","offer_id":46266221068428,"sku":"9781402079948","price":152.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0710\/9545\/1788\/files\/9781402079948.jpg?v=1770815697","url":"https:\/\/fh90cf-fv.myshopify.com\/products\/9781402079948","provider":"Late Knight Books and Services, LLC","version":"1.0","type":"link"}