{"product_id":"9781394426119","title":"Fixing Tech Make It Just Work","description":"\u003ch1\u003eFixing Tech\u003c\/h1\u003e\u003ch2\u003eMake It Just Work\u003c\/h2\u003e\u003ch3\u003eDavid Platt\u003c\/h3\u003e\u003cdiv\u003e\u003cb\u003eComputers \/ User Interfaces\u003c\/b\u003e\u003c\/div\u003e\u003cbr\u003e\u003cdiv\u003e\n\u003cp\u003e\u003cb\u003eWhy modern technology frustrates users and how developers can fix it\u003c\/b\u003e \u003c\/p\u003e\n\u003cp\u003e\u003ci\u003eFixing Tech: Make It Just Work\u003c\/i\u003e examines why smart devices still fail their users despite decades of advancement. David S. Platt, a Microsoft Software Legend who teaches computer science at Harvard University Extension School, dissects the persistent disconnect between what technologists build and what users actually experience. Research shows 88% of online consumers avoid returning after a bad experience, and 90% abandon apps due to poor performance. \u003c\/p\u003e\n\u003cp\u003ePlatt identifies specific user interface pain points across modern technology, from voice assistants to AI-driven products, and offers concrete guidance on how software companies can understand the perspective of their users. The book provides a framework for evaluating what better technology could look like and how development teams can prioritize usability over feature accumulation in their design processes. \u003c\/p\u003e\n\u003cp\u003eReaders will also find: \u003c\/p\u003e\n\u003cul\u003e \u003cli\u003eStrategies for software companies to adopt a user-first perspective rather than prioritizing the latest technical features\u003c\/li\u003e \u003cli\u003eReal-world examples of technology failures drawn from consumer experiences with voice assistants, smart devices, and web interfaces\u003c\/li\u003e \u003cli\u003ePractical approaches for engineering managers to evaluate and improve user experience across their product development lifecycle\u003c\/li\u003e \u003cli\u003eA sharp, witty critique that reframes how developers and technical leaders think about the people using their products\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eWritten for software developers, engineering managers, and tech industry leaders working in startups, mid-sized companies, and enterprise environments, \u003ci\u003eFixing Tech\u003c\/i\u003e delivers a direct look at the user experience problems that persist across modern software, along with actionable guidance for building technology that serves its users.\u003c\/p\u003e\n\u003c\/div\u003e\u003cbr\u003e\u003ctable\u003e\n\u003ctr\u003e\n\u003ctd\u003ePublication Date: \u003c\/td\u003e\n\u003ctd\u003e27 October 2026\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePublisher: \u003c\/td\u003e\n\u003ctd\u003eWiley\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eImprint: \u003c\/td\u003e\n\u003ctd\u003eWiley\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eISBN-13: \u003c\/td\u003e\n\u003ctd\u003e9781394426119\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eFormat: \u003c\/td\u003e\n\u003ctd\u003ePaperback \/ softback\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":46536415674508,"sku":"9781394426119","price":27.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0710\/9545\/1788\/files\/9781394426119.jpg?v=1780618387","url":"https:\/\/fh90cf-fv.myshopify.com\/products\/9781394426119","provider":"Late Knight Books and Services, LLC","version":"1.0","type":"link"}