{"product_id":"9781394342839","title":"Creating Value Empowering People for Sustainable Success that Benefits Employees, Customers, and Owners","description":"\u003ch1\u003eCreating Value\u003c\/h1\u003e\u003ch2\u003eEmpowering People for Sustainable Success that Benefits Employees, Customers, and Owners\u003c\/h2\u003e\u003ch3\u003eJohn Rizzo | Tom Ehrenfeld\u003c\/h3\u003e\u003cdiv\u003e\u003cb\u003eBusiness \u0026amp; Economics \/ Production \u0026amp; Operations Management\u003c\/b\u003e\u003c\/div\u003e\u003cbr\u003e\u003cdiv\u003e\n\u003cp\u003e\u003cb\u003eGuide to create unlimited value in any organization, supported by rich, granular company stories\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eDrawing from real stories of how companies relentlessly improved quality, delivery, service, and cost structure, \u003ci\u003eCreating Value: Empowering People for Sustainable Success that Benefits Employees, Customers, and Owners\u003c\/i\u003e offers simple, powerful ways to think and act to unlock the nascent value of any enterprise. This book shares a dynamic business system that, when practiced authentically, taps into a more focused and productive organization to deliver superior value to customers in a way that improves consistently over time. Author John Rizzo draws from 30 years of leading successful business transformations in a wide range of industries. His approach, which creates sustainable success by empowering people to improve processes continuously, features the following principles:\u003c\/p\u003e \u003cul\u003e \u003cli\u003e\n\u003cb\u003eApply a Holistic Business System\u003c\/b\u003e: Develop a complete framework that integrates strategy deployment, value stream analysis, workshops, and management systems\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003ePrioritize People Development\u003c\/b\u003e: Employ techniques that tap the wisdom of those who do the work—the true source of sustainable improvement\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eLearning as the Foundation\u003c\/b\u003e: Discover how hands-on improvement creates deeper understanding and represents the most fundamental type of continuous improvement\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eProduce Quality at the Source\u003c\/b\u003e: Build excellence into processes rather than inspecting for it afterward\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eLeverage the Compounding Power of Improvement\u003c\/b\u003e: Realize the power of small improvements accumulating into breakthrough performance\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e\u003ci\u003eCreating Value\u003c\/i\u003e reveals how pursuing excellence leads to outstanding results that endure over years. It is an essential resource for business leaders to dramatically boost employee participation and agency, while steadily increasing profits and boosting enterprise value leading to widely shared creation of value.\u003c\/p\u003e\n\u003c\/div\u003e\u003cdiv\u003e  \u003cp\u003e\u003cb\u003eJOHN RIZZO\u003c\/b\u003e has led transformational change at companies including Basin Holdings, Talus Holdings, Crouse-Hinds, and McQuay International, creating billions in value across manufacturing, healthcare, retail, and nonprofit sectors. Through working with 1,000+ teams at 50+ organizations he has proven that sustainable success comes from being present where work happens, listening to those who do it, and developing people at all levels. His approach, refined through learning from Toyota and continuous improvement pioneers demonstrates that engaging frontline workers creates value that top-down management cannot match. \u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eTOM EHRENFELD\u003c\/b\u003e is a freelance journalist and editorial consultant whose books include \u003ci\u003eThe Gold Mine\u003c\/i\u003e, \u003ci\u003eLead With Respect\u003c\/i\u003e, \u003ci\u003eManaging to Learn\u003c\/i\u003e, and \u003ci\u003eThe Lean Strategy\u003c\/i\u003e. Eleven books that he has edited have won the Shingo Award for Editorial Excellence. \u003c\/p\u003e\n\u003c\/div\u003e\u003cbr\u003e\u003ctable\u003e\n\u003ctr\u003e\n\u003ctd\u003ePublication Date: \u003c\/td\u003e\n\u003ctd\u003e11 November 2025\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePublisher: \u003c\/td\u003e\n\u003ctd\u003eWiley\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eImprint: \u003c\/td\u003e\n\u003ctd\u003eWiley\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eISBN-13: \u003c\/td\u003e\n\u003ctd\u003e9781394342839\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eFormat: \u003c\/td\u003e\n\u003ctd\u003eHardback\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePage Count: \u003c\/td\u003e\n\u003ctd\u003e224\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWeight (oz): \u003c\/td\u003e\n\u003ctd\u003e14.4\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":44378585464972,"sku":"9781394342839","price":36.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0710\/9545\/1788\/files\/9781394342839_8af734e6-3268-4ccf-8962-0392b5b70c61.jpg?v=1780144502","url":"https:\/\/fh90cf-fv.myshopify.com\/products\/9781394342839","provider":"Late Knight Books and Services, LLC","version":"1.0","type":"link"}