Learn practical methods for reducing technology overload and related employee burnout at your organization  

In Zen and the Art of Digital Transformation: Leading a Mindful Redesign of the Digital Enterprise, veteran digital transformation consultant, Sara Teitelman, MPH, shares her proven process for improving the state of an organization’s enterprise technology in ways that boost employee happiness and productivity. Grounded in best practices from human-centered design, knowledge management, and change management, these methods will help organizations of all sizes assess the performance of their digital tools and develop a phased plan of action for decluttering their digital landscape and realizing the full value of their IT investments. Importantly, it is these same actions that will position organizations to make best use of the growing collection of highly sophisticated, AI-driven capabilities that will soon be part of every workplace.  

Case studies and downloadable templates developed over hundreds of successful client projects are included to help readers immediately put the concepts presented to work. In this book, readers will learn how to: 

• Assess the current state of their enterprise technology and uncover the ways that it is hindering productivity and employee satisfaction 
• Quantify and reduce IT spend on recurring software subscriptions 
• Address IT system overlap and duplication to streamline business processes and reduce user confusion 
• Provide employees with clear guidelines and training on use of their enterprise digital tools 
• Involve people from across the organization in technology decision-making to reduce inter-departmental friction and uncover synergies 

The antidote to an issue plaguing nearly every modern enterprise, Zen and the Art of Digital Transformation is an essential guide for all business leaders, executives, and managers seeking to tame their enterprise IT landscape and pave the way to higher employee satisfaction and a healthier bottom line.

SARA TEITELMAN, MPH, is CEO of the digital transformation firm, Ideal State, which she co-founded in 2016. She began her career as a public health professional before shifting her focus to the digital health of the organizations where she worked, which included the Gates Foundation and international NGO Pact.Br />More than 15 years and hundreds of client projects later, Sara’s unique blend of human-centered design, knowledge management, and change management has helped organizations of all sizes transform their digital landscape in ways that boost employee engagement and organizational efficiency.
She has been a featured speaker at industry conferences including KMWorld, APQC, NTEN, and Digital Workplace Experience and holds a master of public health degree from the University of Washington.
Sara lives in Santa Fe, New Mexico with her husband, Jeremy, and young daughter, Abigail.