Business and Service Telephone Conversations: An Investigation of British English, German and Italian Encounters

Varcasia, Cecilia

This book considers the sequential deployment of the receiver's response to the caller's request in telephone service encounters between native speakers in the U.K, Germany and Italy analysing the different response formats and their grammatical configuration.

Details

Published by: Palgrave Macmillan

Publication Date: 2013-01-01

Format: Paperback

ISBN-13: 9781349449194

DOI: 10.1057/9781137286185

Dimensions: 216cm x140cm

Pages: 181