Confronting Mistakes: Lessons from the Aviation Industry when Dealing with Error

Hagen, J.

In most organizations, errors - although common and unavoidable - are rarely mentioned bottom-up. Using this example of the high risk aviation industry this book assess how active error management can work and lead to success. Using academic research and 10 actual aviation accidents cases, this book will provide compelling and informative reading.

Details

Published by: Palgrave Macmillan

Publication Date: 2013-01-01

Format: Paperback

ISBN-13: 9781349446551

DOI: 10.1057/9781137276186

Dimensions: 235cm x155cm

Pages: 191