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This book explores two major contemporary changes in the workplace: the impact of computerization on skills and the organization of production; and the role of quality circles in the 'democratization' of the workplace and the reorganization of bureaucratic decision-making. It is concerned with the labour processes which experience deskilling, reskilling and shifts in the lines of demarcation between occupations. Participation in quality circles raises issues of conflict rather than labour-management cooperation and management's attempt to undermine collective bargaining agreements.
Published by: Palgrave Macmillan
Publication Date: 1992-01-01
Format: Paperback
ISBN-13: 9781349222377
DOI: 10.1007/978-1-349-22235-3
Dimensions: 216cm x140cm
Pages: 236