Saving Face in Business: Managing Cross-Cultural Interactions

Merkin, Rebecca S.

This book explains the subtle maneuvers of what researchers call “facework” and demonstrates the vital role it plays in the success or failure of cross-cultural interactions. Building on Geert Hofstede’s seminal research on cultural dimensions, Merkin synthesizes more recent research in business, communication, cross-cultural psychology and sociology to offer a model for better understanding facework.  Additionally, Merkin’s model shows how particular communication strategies can facilitate more successful cross-cultural interactions. The first book of its kind to focus on the practical aspects of employing face-saving, it is a needed text for academics, students, and business professionals negotiating with organizations from different cultures. 

Details

Published by: Palgrave Macmillan

Publication Date: 2017-09-16

Format: Hardcover

ISBN-13: 9781137591739

DOI: 10.1057/978-1-137-59174-6

Dimensions: 210.0cm x148.0cm

Pages: 285.0