Technology, Work and Globalization: Rethinking ITO, BPO and Cloud Services

Willcocks, Leslie P.; Lacity, Mary C.

A rich database of over 2,200 outsourcing arrangements, studied across sectors and geographies, and over time, from inception, through contract signing, to outcomes. This book has unparalleled insight into the robust practices that have been proven effective time and again.

Details

Published by: Palgrave Macmillan

Publication Date: 2012-05-22

Format: Hardcover

ISBN-13: 9781137005571

DOI: 10.1057/9781137005588

Dimensions: 229cm x152cm

Pages: 251