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Mastering Microsoft Dynamics 365 Implementations

Mastering Microsoft Dynamics 365 Implementations

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Mastering Microsoft Dynamics 365 Implementations

Eric Newell

Business & Economics / Customer Relations

Confidently shepherd your organization’s implementation of Microsoft Dynamics 365 to a successful conclusion 

In Mastering Microsoft Dynamics 365 Implementations, accomplished executive, project manager, and author Eric Newell delivers a holistic, step-by-step reference to implementing Microsoft’s cloud-based ERP and CRM business applications. You’ll find the detailed and concrete instructions you need to take your implementation project all the way to the finish line, on-time, and on-budget. 

You’ll learn: 

  • The precise steps to take, in the correct order, to bring your Dynamics 365 implementation to life 
  • What to do before you begin the project, including identifying stakeholders and building your business case 
  • How to deal with a change management throughout the lifecycle of your project 
  • How to manage conference room pilots (CRPs) and what to expect during the sessions 

Perfect for CIOs, technology VPs, CFOs, Operations leaders, application directors, business analysts, ERP/CRM specialists, and project managers, Mastering Microsoft Dynamics 365 Implementations is an indispensable and practical reference for guiding your real-world Dynamics 365 implementation from planning to completion. 

Eric Newell is the Co-Founder and CEO of Stoneridge Software, a Microsoft Gold Partner, focused on Dynamics. Prior to founding Stoneridge, he worked at Microsoft for 13 years in Dynamics-related roles including support engineer, IT lead for support systems, Technical Account Manager and as a Premier Field Engineering team leader. He frequently presents on topics related to implementing Microsoft Dynamics 365, and has spoken at Microsoft conferences over a dozen times. He has served as a project management trainer at Microsoft as well as local universities.


Publication Date: 02 June 2021
Publisher: Wiley
Imprint: Sybex
ISBN-13: 9781119789321
Format: Paperback / softback
Page Count: 416
Weight (oz): 21.6

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