{"product_id":"9781118693179","title":"109 Ways to Retain Volunteers and Members","description":"\u003ch3\u003eThe Membership Management Report\u003c\/h3\u003e\u003ch1\u003e109 Ways to Retain Volunteers and Members\u003c\/h1\u003e\u003ch3\u003eScott C. Stevenson\u003c\/h3\u003e\u003cdiv\u003e\u003cb\u003eBusiness \u0026amp; Economics \/ Nonprofit Organizations \u0026amp; Charities \/ General\u003c\/b\u003e\u003c\/div\u003e\u003cbr\u003e\u003cdiv\u003e\n\u003cp\u003eOriginally published by Stevenson, Inc., this practical resource provides great ideas and techniques to retain more of your volunteers and members, including step-by-step plans to create a retention plan that helps strengthen and increase your volunteer and membership base.\u003c\/p\u003e \u003cp\u003eThis resource contains dozens of actionable techniques and procedures for retention, including strategies to develop member loyalty, communicate better, offer unique benefits, and avoid volunteer burnout. Successful ideas and programs from other organizations are presented, such as incentive programs, retreats that involve volunteers, “member of the month” programs, etc. Additionally, several useful sample forms and reports are provided, including feedback forms, member interests surveys, volunteer activity\/involvement reports, complaint procedures, assessment forms, and more.\u003c\/p\u003e \u003cp\u003e Important topics covered include:\u003c\/p\u003e \u003cul\u003e \u003cli\u003eStaff and Volunteer Engagement\u003c\/li\u003e \u003cli\u003eRecognition and Awards\u003c\/li\u003e \u003cli\u003eLeadership\u003c\/li\u003e \u003cli\u003eEffective Communication with Members and Volunteers\u003c\/li\u003e \u003cli\u003eAutomatic Renewal Strategies\u003c\/li\u003e \u003cli\u003eMember and Volunteer Incentives\u003c\/li\u003e \u003cli\u003eEffective Meeting Planning\u003c\/li\u003e \u003cli\u003eFrequent 'Rituals' that Help Formalize New Relationships\u003c\/li\u003e \u003cli\u003eMember Benefits that Attract and Retain\u003c\/li\u003e \u003cli\u003eMentoring Volunteer\u003c\/li\u003e \u003cli\u003eMember and Volunteer Evaluation\u003c\/li\u003e \u003cli\u003eSpecial Events for Volunteers\u003c\/li\u003e \u003cli\u003eLarge Awards Program that Generates Big Benefits\u003c\/li\u003e \u003cli\u003eUsing E-newsletters to Inform, Involve Your Base\u003c\/li\u003e \u003cli\u003eHandling Volunteer Complaints\u003c\/li\u003e \u003cli\u003eCatering to Diverse Volunteers or Members\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e\u003ci\u003ePlease note that some content featured in the original version of this title has been removed in this published version due to permissions issues.\u003c\/i\u003e\u003c\/p\u003e\n\u003c\/div\u003e\u003cdiv\u003e  \u003cp\u003eScott C. Stevenson is the editor of 109 Ways to Retain Volunteers and Members, published by Wiley. \u003c\/p\u003e\n\u003c\/div\u003e\u003cbr\u003e\u003ctable\u003e\n\u003ctr\u003e\n\u003ctd\u003ePublication Date: \u003c\/td\u003e\n\u003ctd\u003e13 May 2013\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePublisher: \u003c\/td\u003e\n\u003ctd\u003eWiley\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eImprint: \u003c\/td\u003e\n\u003ctd\u003eJossey-Bass\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eISBN-13: \u003c\/td\u003e\n\u003ctd\u003e9781118693179\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eFormat: \u003c\/td\u003e\n\u003ctd\u003ePaperback \/ softback\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePage Count: \u003c\/td\u003e\n\u003ctd\u003e48\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWeight (oz): \u003c\/td\u003e\n\u003ctd\u003e5.01\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":44379175911564,"sku":"9781118693179","price":62.96,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0710\/9545\/1788\/files\/9781118693179.jpg?v=1780238286","url":"https:\/\/fh90cf-fv.myshopify.com\/products\/9781118693179","provider":"Late Knight Books and Services, LLC","version":"1.0","type":"link"}