{"product_id":"9780792398646","title":"The Practice of Quality Management","description":"\u003ch1\u003eThe Practice of Quality Management\u003c\/h1\u003e \u003ch2\u003eLederer, Phillip J.; Karmarkar, Uday S.\u003c\/h2\u003e \u003cp\u003e\u003cem\u003eThe Practice of Quality Management\u003c\/em\u003e presents the results  of eleven ground-breaking research projects in quality management. It  is the first collection of research papers by academics in this area.  The projects are empirical studies on total quality management that  suggest new ways to think about quality. The objective of the research  found in this book is to develop theory and to assist practice. Thus,  this volume is of interest to both academic researchers and practising  managers. \u003cbr\u003e  The chapters fall into four categories: `Performance', `Understanding  TQM', `Organizations', and `Using TQM'. All of the chapters show that  there are many different applications and research issues associated  with quality. The chapters on `Understanding TQM' suggest that it is  possible to develop and test theories of quality. The chapters on  `Performance' demonstrate that studies of the operational and  financial effect of quality can yield positive results. Many thinkers  on quality consider that organizational impacts of quality are the  most important drivers of the quality process. The chapters on  `Organizations' present evidence on how quality programs affect human  resource management, and organizational structure. Finally, the  chapters on `Using TQM' present several studies of applications of  quality management.\u003c\/p\u003e \u003ch3\u003eDetails\u003c\/h3\u003e \u003cp\u003ePublished by: Springer\u003c\/p\u003e \u003cp\u003ePublication Date: 1997-02-28\u003c\/p\u003e \u003cp\u003eFormat: Hardcover\u003c\/p\u003e \u003cp\u003eISBN-13: 9780792398646\u003c\/p\u003e \u003cp\u003eDOI: 10.1007\/978-1-4615-6283-2\u003c\/p\u003e \u003cp\u003eDimensions: 235cm x155cm\u003c\/p\u003e \u003cp\u003ePages: 320\u003c\/p\u003e ","brand":"Springer US","offers":[{"title":"Default Title","offer_id":46312288551052,"sku":"9780792398646","price":152.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0710\/9545\/1788\/files\/9780792398646.jpg?v=1771523532","url":"https:\/\/fh90cf-fv.myshopify.com\/products\/9780792398646","provider":"Late Knight Books and Services, LLC","version":"1.0","type":"link"}