{"product_id":"9780787986384","title":"The Telephone Interviewer's Handbook How to Conduct Standardized Conversations","description":"\u003ch3\u003eResearch Methods for the Social Sciences\u003c\/h3\u003e\u003ch1\u003eThe Telephone Interviewer's Handbook\u003c\/h1\u003e\u003ch2\u003eHow to Conduct Standardized Conversations\u003c\/h2\u003e\u003ch3\u003ePatricia A. Gwartney\u003c\/h3\u003e\u003cdiv\u003e\u003cb\u003eEducation \/ Evaluation \u0026amp; Assessment\u003c\/b\u003e\u003c\/div\u003e\u003cbr\u003e\u003cdiv\u003e\"Survey organizations should make this handbook an integral part of their training of telephone interviewers. It covers in a clear and direct manner all aspects of the interviewing process and incorporates the latest knowledge about what makes effective interviewers in today’s challenging survey environment.\"\u003cbr\u003e —\u003cb\u003eDavid R. Johnson\u003c\/b\u003e, professor of sociology, human development and family studies, and demography and former director of the Survey Research Center, Penn State University and the Bureau of Sociological Research, University of Nebraska-Lincoln\u003c\/div\u003e\u003cdiv\u003e \u003cb\u003ePatricia A. Gwartney, Ph.D.,\u003c\/b\u003e is professor of sociology at the University of Oregon, Eugene. An internationally known expert in the field of survey research, she was the founding director of the University of Oregon Survey Research Laboratory (OSRL).\u003c\/div\u003e\u003cbr\u003e\u003ctable\u003e\n\u003ctr\u003e\n\u003ctd\u003ePublication Date: \u003c\/td\u003e\n\u003ctd\u003e20 April 2007\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePublisher: \u003c\/td\u003e\n\u003ctd\u003eWiley\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eImprint: \u003c\/td\u003e\n\u003ctd\u003eJossey-Bass\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eISBN-13: \u003c\/td\u003e\n\u003ctd\u003e9780787986384\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eFormat: \u003c\/td\u003e\n\u003ctd\u003ePaperback \/ softback\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePage Count: \u003c\/td\u003e\n\u003ctd\u003e336\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWeight (oz): \u003c\/td\u003e\n\u003ctd\u003e19.14\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":44315710390412,"sku":"9780787986384","price":44.06,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0710\/9545\/1788\/files\/9780787986384_26502bd3-2418-4f69-b318-535783c0ca96.jpg?v=1780158118","url":"https:\/\/fh90cf-fv.myshopify.com\/products\/9780787986384","provider":"Late Knight Books and Services, LLC","version":"1.0","type":"link"}