Assertive people are able to clearly make their point, speak their mind, and express their needs while maintaining others’ self-esteem. How to Speak Up Without Putting Others Down, Participant’s Workbook from the popular 60- Minute Active Training Series offers you a ready-made design for an effective, yet brief program that will teach you how to express yourself clearly, directly, and tactfully. Specifically, you will learn how to

• Express yourself in a straightforward way¾without offending others
• Stand your ground, tactfully even in the face of resistance
• Persist with people who fail to follow through on their communications and promises

THE AUTHORS

MEL SILBERMAN is president of Active Training in Princeton, New Jersey, a consulting firm that provides courses on active training techniques, interpersonal intelligence, and team facilitation. He is the author or coauthor of the best-selling books, Active Training, 101 Ways to Make Training Active, and PeopleSmart.

FREDA HANSBURG is vice president of Active Training and coauthor of PeopleSmart.