Investigating Harassment and Discrimination Complaints is a hands-on guide for human resource professionals who are called upon to conduct a legally sound investigation into harassment, discrimination, or retaliation complaints. This important manual blends the information investigators need to develop the skills and competencies that are critical to successfully investigating harassment and discrimination complaints with a proven framework for undertaking the investigation itself. Investigating Harassment and Discrimination Complaints walks the investigator through the process of conducting a successful investigation and includes information about:

• The critical legal aspects of conducting an investigation
• How diversity affects harassment
• What needs to be in place prior to an investigation
• Creating a step-by-step plan
• How to properly document an investigation, and
• Administering discipline for policy violations and remedies for aggrieved employees

Jan Salisbury, M.S., is the president of Salisbury Consulting, which specializes in organization development, implementing diversity in U.S. and global organizations, leadership development, team building, and change. For the past twenty years she has facilitated the resolution of hundreds of harassment and discrimination complaints throughout the country.

Bobbi Killian Dominick, J.D., SPHR, has practiced law for seventeen years—practicing employment law and successfully defending companies accused of discrimination and harassment. She currently operates a successful HR consulting firm, Dominick Legal Solutions.