{"product_id":"9780787962203","title":"Through the Patient's Eyes Understanding and Promoting Patient-Centered Care","description":"\u003ch1\u003eThrough the Patient's Eyes\u003c\/h1\u003e\u003ch2\u003eUnderstanding and Promoting Patient-Centered Care\u003c\/h2\u003e\u003ch3\u003eMargaret Gerteis | Susan Edgman-Levitan | Jennifer Daley | Thomas L. Delbanco\u003c\/h3\u003e\u003cdiv\u003e\u003cb\u003eMedical \/ Hospital Administration \u0026amp; Care\u003c\/b\u003e\u003c\/div\u003e\u003cbr\u003e\u003cdiv\u003e\n\u003cb\u003eSponsored by the Picker\/Commonwealth Program for Patient-Centered Care\u003c\/b\u003e\u003cbr\u003e\u003cbr\u003eIn this comprehensive, research-based look at the experiences and needs of patients, the authors explore models of care that can make hospitalization more humane. Through the Patient's Eyes provides insights into why some hospitals are more patient-centered than others; how physicians can become more involved in patient-centered quality efforts; and how patient-centered quality can be integrated into health care policy, standards, and regulations. The authors show how, by bringing the patient's perspective to the design and delivery of health services, providers can improve their ability to meet patient's needs and enhance the quality of care.\u003c\/div\u003e\u003cdiv\u003e \u003cb\u003eMARGARET GERTEIS\u003c\/b\u003e is an associate of the Picker\/Commonwealth Program for Patient-Centered Care. \u003cp\u003e\u003cb\u003eSUSAN EDGMAN-LEVITAN\u003c\/b\u003e is associate director and program manager of the Picker\/Commonwealth Program.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eJENNIFER DALEY\u003c\/b\u003e is assistant professor of medicine at Harvard University.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eTHOMAS L. DELBANCO\u003c\/b\u003e is director of the Division of General Medicine and Primary Care at Boston's Beth Israel Hospital and director of the Picker\/Commonwealth Program.\u003c\/p\u003e\n\u003c\/div\u003e\u003cbr\u003e\u003ctable\u003e\n\u003ctr\u003e\n\u003ctd\u003ePublication Date: \u003c\/td\u003e\n\u003ctd\u003e03 May 2002\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePublisher: \u003c\/td\u003e\n\u003ctd\u003eWiley\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eImprint: \u003c\/td\u003e\n\u003ctd\u003eJossey-Bass\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eISBN-13: \u003c\/td\u003e\n\u003ctd\u003e9780787962203\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eFormat: \u003c\/td\u003e\n\u003ctd\u003ePaperback \/ softback\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePage Count: \u003c\/td\u003e\n\u003ctd\u003e368\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWeight (oz): \u003c\/td\u003e\n\u003ctd\u003e15.2\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":44315605106828,"sku":"9780787962203","price":62.96,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0710\/9545\/1788\/files\/9780787962203_5aae343d-6f29-4657-a92e-bd878a3f329f.jpg?v=1780179764","url":"https:\/\/fh90cf-fv.myshopify.com\/products\/9780787962203","provider":"Late Knight Books and Services, LLC","version":"1.0","type":"link"}