This hands-on guide--for planning, diagnosing, implementing, and evaluating organization development interventions--gives scientifically based information, tools, suggestions, and guidelines for those who must manage the human side of change.

In Organization Development, leading experts and pioneers:
* Present a unified framework for understanding OD
* Demonstrate OD's effectiveness for improving individual and organizational performance
* Specify what types of goals, values, practices, and interventions should (and should not) represent OD

You'll gain a clear understanding of the processes, approaches, and strategies that have been proven to work in managing organizational change. Plus, you'll get a wealth of charts, materials, and checklists, as well as useful practice tips.

Janine Waclawski is a principal consultant in the management consulting services line of business at PricewaterhouseCoopers, where she specializes in using data-driven methods for organizational change and executive development. She is also an adjunct professor at Columbia University. She specializes in using surveys and multisource feedback for organizational change and executive development.

Allan H. Church is director of organization and management development at PepsiCo, Inc. He specializes in designing customized multisource feedback systems and large-scale diagnostic surveys for organization development and change.