{"product_id":"9780631207887","title":"Managing Business Improvement and Quality Implementing Key Tools and Techniques","description":"\u003ch1\u003eManaging Business Improvement and Quality\u003c\/h1\u003e\u003ch2\u003eImplementing Key Tools and Techniques\u003c\/h2\u003e\u003ch3\u003eBarrie G. Dale | Ruth Mcquater\u003c\/h3\u003e\u003cdiv\u003e\u003cb\u003eBusiness \u0026amp; Economics \/ Quality Control\u003c\/b\u003e\u003c\/div\u003e\u003cbr\u003e\u003cdiv\u003eAny management team interested in making best use of tools and techniques would benefit from studying the contents of this book. A conscious effort has been made to produce the text in language which is free from jargon.\u003c\/div\u003e\u003cdiv\u003e  \u003cb\u003eBarrie G. Dale\u003c\/b\u003e is United Utilities Professor of Total Quality Management and Director of the UMIST Quality Management Centre, Manchester. \u003cbr\u003e \u003cp\u003e\u003cb\u003eRuth McQuarter\u003c\/b\u003e is a Research Associate and Honorary Lecturer at the Manchester School of Management.\u003c\/p\u003e\n\u003c\/div\u003e\u003cbr\u003e\u003ctable\u003e\n\u003ctr\u003e\n\u003ctd\u003ePublication Date: \u003c\/td\u003e\n\u003ctd\u003e13 March 1998\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePublisher: \u003c\/td\u003e\n\u003ctd\u003eWiley\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eImprint: \u003c\/td\u003e\n\u003ctd\u003eWiley-Blackwell\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eISBN-13: \u003c\/td\u003e\n\u003ctd\u003e9780631207887\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eFormat: \u003c\/td\u003e\n\u003ctd\u003ePaperback \/ softback\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePage Count: \u003c\/td\u003e\n\u003ctd\u003e208\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWeight (oz): \u003c\/td\u003e\n\u003ctd\u003e12.16\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":44315268808844,"sku":"9780631207887","price":44.1,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0710\/9545\/1788\/files\/9780631207887.jpg?v=1781091231","url":"https:\/\/fh90cf-fv.myshopify.com\/products\/9780631207887","provider":"Late Knight Books and Services, LLC","version":"1.0","type":"link"}