Business Blueprints
Total Quality Management Blueprint
Barrie G. Dale | Heather Bunney
Business & Economics / Quality Control
This practical text provides an up-to-date guide to the introduction, development and advancement of TQM. Unlike other texts it combines theory, practice and empirical research to explore the key issues and concepts relevant to both students and practising managers.
Barrie G. Dale is United Utilities Professor of Total Quality Management and Director of the UMIST Quality Management Centre, Manchester
| Publication Date: |
01 November 1999 |
| Publisher: |
Wiley |
| Imprint: |
Wiley-Blackwell |
| ISBN-13: |
9780631195771 |
| Format: |
Paperback / softback |
| Page Count: |
296 |
| Weight (oz): |
19.04 |