{"product_id":"9780470637524","title":"Hotel Front Office Management","description":"\u003ch1\u003eHotel Front Office Management\u003c\/h1\u003e\u003ch3\u003eJames A. Bardi\u003c\/h3\u003e\u003cdiv\u003e\u003cb\u003eBusiness \u0026amp; Economics \/ Industries \/ Hospitality, Travel \u0026amp; Tourism\u003c\/b\u003e\u003c\/div\u003e\u003cbr\u003e\u003cdiv\u003e\u003cp\u003eThe \u003cb\u003e\u003ci\u003eFifth Edition\u003c\/i\u003e\u003c\/b\u003e of \u003cb\u003e\u003ci\u003eHotel Front Office Management\u003c\/i\u003e\u003c\/b\u003e is one of the leading texts in addressing the demands for instructing future leaders of the hotel industry.  Educators who are preparing professionals for roles as front office managers and general managers in hotels are required to meet the challenges of operations, technology, training, empowerment, and international applications.  This latest edition of \u003cb\u003e\u003ci\u003eHotel Front Office Management\u003c\/i\u003e\u003c\/b\u003e continues to encourage students to take an active role in applying these concepts to the exciting world of hotel operations. The emphasis on management continues to play a central role in \u003cb\u003e\u003ci\u003eHotel Front Office Management, Fifth Edition\u003c\/i\u003e\u003c\/b\u003e.  The text’s structure will assist students as they prepare for positions as entry-level managers.  The logical presentation of chapters in order of operations - overview of Lodging Hospitality; tour of the Front Office, review of the Guest Cycle, and analysis of Guest Services - allows students to gain insight into a front office manager's role in the hotel.\u003c\/p\u003e\u003c\/div\u003e\u003cdiv\u003e \u003cb\u003eJames A Bardi,\u003c\/b\u003e Ed.D, CHAis the director of the Hospitality Management Program at Penn State Berks Campus and the World Campus at Penn State University.\u003c\/div\u003e\u003cbr\u003e\u003ctable\u003e\n\u003ctr\u003e\n\u003ctd\u003ePublication Date: \u003c\/td\u003e\n\u003ctd\u003e23 November 2010\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePublisher: \u003c\/td\u003e\n\u003ctd\u003eWiley\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eImprint: \u003c\/td\u003e\n\u003ctd\u003eWiley\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eISBN-13: \u003c\/td\u003e\n\u003ctd\u003e9780470637524\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eFormat: \u003c\/td\u003e\n\u003ctd\u003eHardback\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePage Count: \u003c\/td\u003e\n\u003ctd\u003e512\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWeight (oz): \u003c\/td\u003e\n\u003ctd\u003e30.4\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":44381077012620,"sku":"9780470637524","price":124.15,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0710\/9545\/1788\/files\/9780470637524.jpg?v=1780237619","url":"https:\/\/fh90cf-fv.myshopify.com\/products\/9780470637524","provider":"Late Knight Books and Services, LLC","version":"1.0","type":"link"}