Provides ways to design, manage, and maintain more useful work groups--including labor-management committees, staff meetings, advisory groups, and policy committees. In eleven original chapters, reviews current knowledge about groups and explores new directions for understanding them and improving their effectiveness.

PAUL S. GOODMAN is professor of industrial administration and psychology at the Graduate School of Industrial Administration, Carnegie-Mellon University. He is author of Absenteeism, Change in Organizations, and New Perspectives on Organizational Effectiveness, all published by Jossey-Bass.