{"product_id":"9780470536438","title":"Conflict Resolution at Work For Dummies","description":"\u003ch1\u003eConflict Resolution at Work For Dummies\u003c\/h1\u003e\u003ch3\u003eVivian Scott\u003c\/h3\u003e\u003cdiv\u003e\u003cb\u003eBusiness \u0026amp; Economics \/ Conflict Resolution \u0026amp; Mediation\u003c\/b\u003e\u003c\/div\u003e\u003cbr\u003e\u003cdiv\u003e\n\u003cp\u003eA practical workplace guide to handling conflict effectively\u003c\/p\u003e \u003cp\u003eManaging employees and encouraging them to work together toward a common goal is an essential skill that all leaders should possess. \u003ci\u003eConflict Resolution at Work For Dummies\u003c\/i\u003e provides the tools and advice you need to restore peace, train your colleagues to get along better with others, prevent conflicts from ever starting, and maintain better productivity while boosting morale.\u003c\/p\u003e \u003cul\u003e \u003cli\u003eOne of the only trade publications that takes the manager's perspective on how to address conflicts, resolve disputes, and restore peace and productivity to the workplace\u003c\/li\u003e \u003cli\u003eExamines more positive means for resolving conflicts (other than arguing, surrendering, running away, filing a lawsuit, etc.)\u003c\/li\u003e \u003cli\u003eHelps managers and employees sort through problems and make the workplace a more rewarding place\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eNo manager should be without \u003ci\u003eConflict Resolution at Work For Dummies!\u003c\/i\u003e\u003c\/p\u003e\n\u003c\/div\u003e\u003cdiv\u003e \u003cp\u003e\u003cb\u003eVivian Scott\u003c\/b\u003e is a Certified Mediator in private practice and a retired Microsoft marketing manager. She is a member of the Washington Mediation Association and volunteers as a mediator at the Dispute Resolution Center of Snohomish \u0026amp; Island Counties.\u003c\/p\u003e\n\u003c\/div\u003e\u003cbr\u003e\u003ctable\u003e\n\u003ctr\u003e\n\u003ctd\u003ePublication Date: \u003c\/td\u003e\n\u003ctd\u003e30 December 2009\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePublisher: \u003c\/td\u003e\n\u003ctd\u003eWiley\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eImprint: \u003c\/td\u003e\n\u003ctd\u003eFor Dummies\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eISBN-13: \u003c\/td\u003e\n\u003ctd\u003e9780470536438\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eFormat: \u003c\/td\u003e\n\u003ctd\u003ePaperback \/ softback\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePage Count: \u003c\/td\u003e\n\u003ctd\u003e368\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWeight (oz): \u003c\/td\u003e\n\u003ctd\u003e16.8\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":44311299522700,"sku":"9780470536438","price":17.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0710\/9545\/1788\/files\/9780470536438_dd987ccd-6195-45b0-a381-622d9d08aff1.jpg?v=1780110678","url":"https:\/\/fh90cf-fv.myshopify.com\/products\/9780470536438","provider":"Late Knight Books and Services, LLC","version":"1.0","type":"link"}