{"product_id":"9780470384626","title":"SugarCRM For Dummies","description":"\u003ch1\u003eSugarCRM For Dummies\u003c\/h1\u003e\u003ch3\u003eKaren S. Fredricks\u003c\/h3\u003e\u003cdiv\u003e\u003cb\u003eComputers \/ Business \u0026amp; Productivity Software \/ General\u003c\/b\u003e\u003c\/div\u003e\u003cbr\u003e\u003cdiv\u003eSugarCRM is an innovative customer relationship management software solution that enhances your company’s marketing effectiveness, drives sales performance, improves customer satisfaction, and provides executive insight into business performance. \u003ci\u003eSugarCRM For Dummies\u003c\/i\u003e will show you to take advantage of this free, open source CRM application to boost your sales and please your customers.  \u003cp\u003eThis guide helps you choose the flavor of Sugar you need, acquire and deploy it, set up accounts and contacts, and organize your day. You’ll first learn how to install SugarCRM, customize user preferences, create databases, and import contacts from other software. Next, you’ll discover how to extend SugarCRM’s capabilities to meet needs unique to your business. You’ll also find out how to:\u003c\/p\u003e \u003cul\u003e \u003cli\u003eSchedule appointments, link them to records and notes, and organize your sales opportunities\u003c\/li\u003e \u003cli\u003eBuild campaigns, track their success, and grow your contact list with Web-to-lead forms\u003c\/li\u003e \u003cli\u003eManage customer issues and forums to exterminate software bugs\u003c\/li\u003e \u003cli\u003eSend e-newsletters and automate customer e-mail communication with templates\u003c\/li\u003e \u003cli\u003eTake advantage of a complete recipe book for SugarCRM administrators\u003c\/li\u003e \u003cli\u003eImprove sales performance with SugarCRM\u003c\/li\u003e \u003cli\u003eProvide great service to your customers\u003c\/li\u003e \u003cli\u003eDevelop searchable libraries and FAQs\u003c\/li\u003e \u003cli\u003eCreate and share documents\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e\u003ci\u003eSugarCRM For Dummies\u003c\/i\u003e will get you quickly up to speed on this customer relationship management software so you can enhance your business.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eNote:\u003c\/b\u003e CD-ROM\/DVD and other supplementary materials are not included as part of eBook file.\u003c\/p\u003e\n\u003c\/div\u003e\u003cdiv\u003e \u003cb\u003eKaren S. Fredricks\u003c\/b\u003e has implemented contact management solutions for businesses ranging from Fortune 500 companies to small and mid-sized businesses. She has written books on Outlook 2007, Outlook 2007 Business Contact Manager, and Microsoft Office Live as well as ACT! contact management software.\u003c\/div\u003e\u003cbr\u003e\u003ctable\u003e\n\u003ctr\u003e\n\u003ctd\u003ePublication Date: \u003c\/td\u003e\n\u003ctd\u003e24 November 2008\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePublisher: \u003c\/td\u003e\n\u003ctd\u003eWiley\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eImprint: \u003c\/td\u003e\n\u003ctd\u003eFor Dummies\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eISBN-13: \u003c\/td\u003e\n\u003ctd\u003e9780470384626\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eFormat: \u003c\/td\u003e\n\u003ctd\u003ePaperback \/ softback\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePage Count: \u003c\/td\u003e\n\u003ctd\u003e360\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWeight (oz): \u003c\/td\u003e\n\u003ctd\u003e18.56\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":44310924689548,"sku":"9780470384626","price":31.49,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0710\/9545\/1788\/files\/9780470384626_1db1014f-7b10-42ea-8f5c-5d2814848629.jpg?v=1780106814","url":"https:\/\/fh90cf-fv.myshopify.com\/products\/9780470384626","provider":"Late Knight Books and Services, LLC","version":"1.0","type":"link"}