{"product_id":"9780470281949","title":"Making Hostile Words Harmless A Guide to the Power of Positive Speaking For Helping Professionals and Their Clients","description":"\u003ch1\u003eMaking Hostile Words Harmless\u003c\/h1\u003e\u003ch2\u003eA Guide to the Power of Positive Speaking For Helping Professionals and Their Clients\u003c\/h2\u003e\u003ch3\u003eKate Cohen-Posey\u003c\/h3\u003e\u003cdiv\u003e\u003cb\u003ePsychology \/ General\u003c\/b\u003e\u003c\/div\u003e\u003cbr\u003e\u003cdiv\u003eInfused with wisdom and a strong dose of humor, \u003ci\u003eMaking Hostile Words Harmless\u003c\/i\u003e offers therapists and their clients a unique collection of effective exercises and bully-busting responses guaranteed to diffuse difficult exchanges. Filled with helpful tools, the book uses the martial art of Aikido, or the 'way of harmony' to teach the 'verbal arts' of confirming, inquiring, understanding, and evoking.\u003c\/div\u003e\u003cdiv\u003e  \u003cp\u003e\u003cb\u003eKATE COHEN-POSEY\u003c\/b\u003e is Director of Psychiatric \u0026amp; Psychological Services in Lakeland, Florida. She is the author of \u003ci\u003eEmpowering Dialogues Within: A Workbook for Helping Professionals and Their Clients, Brief Therapy Client Handouts\u003c\/i\u003e (both published by Wiley) and \u003ci\u003eHow to Handle Bullies, Teasers, and Other Meanies\u003c\/i\u003e. A dynamic presenter, she has a passion for helping laypeople and professionals discover grace in life's grueling moments. \u003c\/p\u003e\n\u003c\/div\u003e\u003cbr\u003e\u003ctable\u003e\n\u003ctr\u003e\n\u003ctd\u003ePublication Date: \u003c\/td\u003e\n\u003ctd\u003e02 May 2008\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePublisher: \u003c\/td\u003e\n\u003ctd\u003eWiley\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eImprint: \u003c\/td\u003e\n\u003ctd\u003eWiley\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eISBN-13: \u003c\/td\u003e\n\u003ctd\u003e9780470281949\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eFormat: \u003c\/td\u003e\n\u003ctd\u003ePaperback \/ softback\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePage Count: \u003c\/td\u003e\n\u003ctd\u003e208\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWeight (oz): \u003c\/td\u003e\n\u003ctd\u003e10.88\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":44310551920780,"sku":"9780470281949","price":42.26,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0710\/9545\/1788\/files\/9780470281949.jpg?v=1780164293","url":"https:\/\/fh90cf-fv.myshopify.com\/products\/9780470281949","provider":"Late Knight Books and Services, LLC","version":"1.0","type":"link"}