{"product_id":"9780470185483","title":"Handbook of Usability Testing How to Plan, Design, and Conduct Effective Tests","description":"\u003ch1\u003eHandbook of Usability Testing\u003c\/h1\u003e\u003ch2\u003eHow to Plan, Design, and Conduct Effective Tests\u003c\/h2\u003e\u003ch3\u003eJeffrey Rubin | Dana Chisnell | Jared Spool\u003c\/h3\u003e\u003cdiv\u003e\u003cb\u003eComputers \/ User Interfaces\u003c\/b\u003e\u003c\/div\u003e\u003cbr\u003e\u003cdiv\u003eWhether it's software, a cell phone, or a refrigerator, your customer wants - no, expects - your product to be easy to use. This fully revised handbook provides clear, step-by-step guidelines to help you test your product for usability. Completely updated with current industry best practices, it can give you that all-important marketplace advantage: products that perform the way users expect. You'll learn to recognize factors that limit usability, decide where testing should occur, set up a test plan to assess goals for your product's usability, and more.\u003c\/div\u003e\u003cdiv\u003e  \u003cp\u003e\u003cb\u003eJeffrey Rubin\u003c\/b\u003e, author of the first edition of this book, has more than 30 years of experience as a human factors and usability research consultant and lecturer. A pioneer in the field of usability testing, he has consulted for leading companies worldwide. \u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eDana Chisnell\u003c\/b\u003e is an independent user researcher and usability consultant. She has done usability, user interface design, and technical communications consulting and development since 1982. \u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eCompanion Web site\u003c\/b\u003e Go to www.wiley.com\/go\/usabilitytesting to find additional case examples, samples, and templates \u003c\/p\u003e\n\u003c\/div\u003e\u003cbr\u003e\u003ctable\u003e\n\u003ctr\u003e\n\u003ctd\u003ePublication Date: \u003c\/td\u003e\n\u003ctd\u003e12 May 2008\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePublisher: \u003c\/td\u003e\n\u003ctd\u003eWiley\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eImprint: \u003c\/td\u003e\n\u003ctd\u003eWiley\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eISBN-13: \u003c\/td\u003e\n\u003ctd\u003e9780470185483\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eFormat: \u003c\/td\u003e\n\u003ctd\u003ePaperback \/ softback\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePage Count: \u003c\/td\u003e\n\u003ctd\u003e384\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWeight (oz): \u003c\/td\u003e\n\u003ctd\u003e18.4\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":44315863679116,"sku":"9780470185483","price":56.7,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0710\/9545\/1788\/files\/9780470185483.jpg?v=1780156149","url":"https:\/\/fh90cf-fv.myshopify.com\/products\/9780470185483","provider":"Late Knight Books and Services, LLC","version":"1.0","type":"link"}