Offers a practical and accessible introduction to management and provides a comprehensive guide to the management tools used in managing people and other resources. Part 1 includes a series of chapters on management applications and concepts, starting with basic issues such as 'What is a business?' and 'What is management?' continuing through management of quality, materials and new product development and concluding with examples of successful companies who provide good models of management. Part 2 starts with chapters on human resource management, and communication, and goes on to provide some tools and techniques, such as critical path networks, discounted cash flow, inventory control, concluding with a new chapter on the management of SMEs.

John Chelsom, Andrew Payne AND Lawrence Reavill have all taught for many years at City University in London. They are now retired from full-time teaching but Payne and Reavill still work as Visiting Lecturers at City University. Lawrence Reavill also works as a Visiting Lecturer at SOAS (School of African and Oriental Studies) at the University of London and at The Open University.