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This book debunks the notion that the Chief Executive is the primary figurehead and places line managers at the forefront. Using a mixture of unique but tried and tested bespoke management models and case studies, line managers are identified as the critical community in the war between brands.
Published by: Palgrave Macmillan
Publication Date: 2007-11-27
Format: Hardcover
ISBN-13: 9780230573062
DOI: 10.1057/9780230579507
Dimensions: 235cm x155cm
Pages: 221