Provides 236 tested model letters covering every conceivable aspect of your job-- from recommending a student to dealing with student behavior, from expressing condolences to making a complaint-- all conveniently organized into ten sections, from "Effective Recommendations" (20 letters, positive and negative) and "Dealing with Illness & Death" (22 letters), to "Handling Job-Related Issues" (20 letters) and Expressing Thanks & Appreciation" (31 letters). Ready to use "as is" or adapt to the particular situation.

P. Susan Mamchak has held a variety of positions in education, from classroom teacher to school disciplinarian. Steven R. Mamchak is a veteran of 35 years in the public schools and the recipient of a Governor's Award for Excellence in Education.